Spectare Watch Company Privacy Policy

This privacy policy explains what personal information we collect when you use our services, how we use it, and how you can contact us with any questions.

1. Who We Are

We are Spectare Watch Company. We act as the data controller for the personal information you provide to us, meaning we determine the purposes and means of processing your personal data.

  • Contact Email: [Spectarewatches@gmail.com

  • Business Address: [Radstock BA3]

2. What Personal Data We Collect

The personal data we may collect includes:

  • Identity data: first name and last name.

  • Contact data: email address, phone number, and physical address.

  • Transaction data: purchase history, invoices, and payment card details when making a booking or purchase.

  • Technical data: IP address, device information, browser type, and cookie data.

3. How We Collect Your Data

We obtain information about you from various sources. We collect data and process data when you:

  • Register online or place an order for any of our products or services, such as booking a workshop.

  • Voluntarily complete a customer survey or provide feedback via email.

  • Use or view our website via your browser's cookies.

4. How and Why We Use Your Data (Lawful Bases)

Under the UK GDPR, we must have a legal basis for all the data processing we carry out. We collect and use your data for the following reasons:

  • Contract: We need your data to supply our products and services to you, such as fulfilling your workshop booking and passing on details to a payment processor.

  • Legal Obligation: We may need to process your data to comply with the law, such as keeping records for tax purposes.

  • Legitimate Interests: We process technical data to run our business efficiently and securely.

5. Who We Share Personal Data With

We take appropriate security measures to prevent unauthorised access, disclosure, or destruction of your data. However, to run our business, we use third-party service providers under contract. We share your data with:

  • Squarespace: Our website hosting and appointment scheduling provider. They process data to provide web design, web hosting, and eCommerce support services.

  • Payment Processors: Such as Squarespace Payments or other gateways to securely handle your transaction data.

6. International Data Transfers

Because our website is hosted by Squarespace, your personal data may be transferred to the U.S. or other locations outside the UK. Squarespace ensures appropriate safeguards are in place, including participation in the EU-U.S. Data Privacy Framework.

7. Data Retention

One of the key principles of the GDPR is storage limitation. We keep your personal data for as long as needed to provide our services or meet legal requirements. You may only store personally identifying data for as long as necessary for the specified purpose.

8. Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

If you wish to exercise any of these rights, please contact us using the information provided in Section 1.